Onboarding

Set the facts automation may use.

Caller-facing messages can use only approved profile and service area data. Provider connections come after this local readiness step.

Legal business nameCaller-facing business nameSupport phonePending: add the owner-controlled support/forwarding number and carrier before activation.IANA time zoneService ZIP codes, comma separatedPending: enter the real pilot service ZIP codes before launch.Offered services, comma separatedExcluded services, comma separated

Business opensBusiness closesMessaging opensMessaging closes

Emergency escalation wordingHuman handoff wording

Approval-only booking

Auto-booking remains unavailable. Every appointment request requires a manual owner, admin, or dispatcher action.